SQ-01 + SQ-02 FEATURE PRESENTATION

The Working Record

A decade automating and optimizing operations, mostly in finance at TELUS, goeasy and Bell, plus four ventures built from nothing: find where a person has become the join between two systems, and remove the job. The record, in numbers:

RECRUITER SNAPSHOT

The operating record, in the first minute.

Financial Analyst III → Senior Financial Analyst
TELUS · 2022 → NOW

13 YEARSautomation and optimization across TELUS, Bell, goeasy and Park Suites
$1Brevenue owned under IFRS, supporting $3B+ across the portfolio
96 → 1manual steps in the monthly close, collapsed to a single click

START A CONVERSATION ↗ OPEN THE FULL WORK RECORD ↓

THE DAY JOB

ALWAYS ON · SENIOR FINANCIAL ANALYST · AUTOMATION SINCE 2012

THE RUN · CONCURRENCY

TELUS Days reclaimed per month 01 / 07

Primary

goeasy

Alongside

2010201420182022NOW

TELUS Current

Financial Analyst III → Senior Financial Analyst

2022 → NOW 4 YRS

Industry: Telecom · Consumer Wireline
Responsibility: Own IFRS 15 revenue recognition for a national wireline business.
Scope: $1B/yr owned · $3B+/yr supported

Google Cloud
Bash
Pulumi
YAML
Linux
GitHub

Python
JavaScript
VBA
Node.js

BigQuery
SAP
PostgreSQL
MySQL
SQL Server

Excel
PowerPoint
Power BI
Power Automate
Tableau
Looker
n8n

Time reclaimed 6 days/month

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Analyst time, across every manual effort in the role: SAP exports that were clicked step by step now run as one-shot extracts and consolidations, the month-end close across four GL accounts went from ninety-six manual steps to a single click, and reporting sends itself.

Scale: $300M → $1B/yr owned · $3B+/yr supported
Scope: IFRS 15 revenue recognition · consumer wireline: Internet, TV, SmartHome
Operations: Month-end close · GL reconciliation · revenue mapping · flash reporting
Systems: SAP GUI Scripting · VBA · Python · BigQuery / GCP
Controls: Named control owner · Big Four external audit walkthrough · CRTC + FCC filing support

Outcomes

4 / 4 reconciliations validated cell-for-cell against the manual truth workbooks

100% exact match on contract counts, three independent months

83% less manual intervention · 75% fewer errors · 42% faster execution

3× growth in directly owned revenue

Senior Financial Analyst since 2025, an internal transfer from Financial Analyst III, not a new hire.

SAP never talked to the workbook, so an analyst became the join, re-keying ninety-six steps by hand each month. It's one click now, validated cell-for-cell first, and when the automation disagrees with the workbook today, that disagreement is how a real reconciling item gets found.

goeasy

National Facilities Specialist

2021 → 22 1 YR

Industry: Facilities · National Retail
Responsibility: Run facilities operations across 400+ retail locations.
Scope: 400+ locations · $1.5M budget

Bash

Python
JavaScript
VBA
Node.js

BigQuery
SAP
PostgreSQL
MySQL
SQL Server

Excel
PowerPoint
Power BI
Power Automate
Tableau
Looker

Time reclaimed 5 days/month

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Of one worker's time. He stopped being the middleman: tickets now generate the vendor email themselves and loop the vendor into their own thread, then close on the provider's own work-order API. Turnaround fell 3 days, response time 2 days.

Scale: 400+ national retail locations
Scope: National facilities
Resources: $1.5M budget · <5% variance · province-segmented vendor roster
Operations: Ticket triage · straight-through processing · near-real-time reporting
Systems: Python/API pipeline · Power BI · vendor app → in-house tooling
Controls: Lease cost-sharing terms · vendor invoice audit

Outcomes

−3 days average ticket turnaround

−2 days ticket response time

85% of pending tickets closed within 2 weeks

20% lower spend via vendor batching

15% net invoice-audit savings

4 yrs payback on a national LED retrofit

Facilities expenses were modelled against location, weather, building age and the cost-sharing terms buried in leasing agreements, which is how the budget held under 5% variance.

The LED retrofit's four-year payback came from stacking government incentives with province-segmented vendors.

Bell Mobility

Marketing Communications Specialist

2017 → 21 4 YRS

Industry: Retail Marketing · Telecom
Responsibility: Lead retail marketing communications across 1,300 stores.
Scope: 1,300 locations · $20M/yr distributed

Python
VBA

SAP
MySQL
SQL Server

Excel
PowerPoint
Power BI
Power Automate

Roles consolidated 3 roles → 1

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The ticket system did not know what the shipping database knew, so three people were the join. Linking them let tickets post their own store, tracking and status updates; one person now runs what took three. Execution turnaround 6→2 days; ticket SLA 48→16 hrs.

Scale: 1,300 retail locations · 25 store formats · 4 business units
Scope: Retail marketing communications
Resources: $20M/yr distributed · $2M personal budget · 3 juniors
Operations: 5,000 new SKUs/yr · 35,000+ store tickets/yr
Systems: SAP GUI Scripting · VBA · self-calculating Excel

Outcomes

$30K development cost avoided, built in-house and live in two months

3 → 1 people needed to run ticketing; the other two roles stopped existing

64% of required man-hours per quarter · 8 working days per brand

Four years unifying project managers across the Retail Centre of Excellence and In-Store Marketing.

Retail execution turnaround went from six days to two using self-calculating Excel automation.

Ticket response SLA dropped from 48 hours to 16 with a SAP GUI Scripting + VBA template that finds the right resource for each store instantly.

Demo-device theft was cut by extracting courier signature and delivery details via VBA straight into the ticket, removing two internal support roles' worth of manual chasing.

Park Suites Toronto Concurrent

Financial Controller & Business Consultant

2016 → 18 2 YRS

Industry: Hospitality · Independent Property
Responsibility: Run full financial control for a condominium hospitality business.
Scope: Expedia · Airbnb channels · full P&L

Scripting

Excel

Time reclaimed 2 days/month

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Of admin work across ten units at 65% occupancy, roughly a hundred bookings a month, each one previously handled by hand. Booking, pricing and utilities run end to end with no manual step left in them.

Scale: Condominium hospitality
Scope: Full financial control · Expedia · Airbnb · run alongside Virgin, then Bell
Operations: Booking · pricing · utilities · marketing spend · payroll
Systems: API booking/pricing automation · VBA · smart thermostats
Controls: Controls · audit procedure · forecasting

Outcomes

+7% monthly gross revenue · +12% occupancy

−37% utilities · −23% marketing

−50% salary expense after embezzlement uncovered

The habit started earlier and smaller.

As Financial Controller, he took the business through its first digital transformation: booking and pricing automated via API and VBA.

Investigating an unexplained revenue dip, he found and eliminated an embezzlement, halving salary expense.

Virgin Mobile

Mobile Specialist → Support Expert

2012 → 17 5 YRS

Industry: Retail Operations · Telecom
Responsibility: Resolve device hardware issues in-store before manufacturer escalation.
Scope: 83% resolved in-store · 17% warranty rate

Recognized Adopted company-wide

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Repair guides authored for in-store resolution went into company-wide use, the one role here where leadership standardized the work rather than just reporting on it.

Scope: In-store hardware repair · customer device issues
Operations: In-store resolution before manufacturer escalation
Systems: Device check-in/check-out tracking · loaner handling
Controls: Signature + timestamp on every exchange · loss and fraud prevention

Outcomes

83% of device issues resolved in-store · 17% warranty rate

Adopted repair guides authored for in-store resolution, used company-wide

Built an in-and-out tracking system with timestamps and signatures, cutting risk on every device exchange and resolving 83% of hardware issues in-store instead of shipping to the manufacturer.

Network Applications Inc. Cloud Accountant 2013 → 15

Scale

US IT company · full-cycle books

Scope

Remote engagement over VPN · run alongside Virgin Mobile

Operations

Reconciliations · GL · AR/AP · payroll

Systems

Microsoft Dynamics SL · entry pipelines replacing manual keying

Controls

Automated flows over manual entry, basic and effective

The Mobile Shop Mobile Sales Specialist 2010 → 12

Scope

Retail floor · devices · plans · upgrades

01 · WORK / RECORD CLOSED

The systems keep running.

The day job is the operating record: finance, controls, and automation built to hold up after handoff. The next signal is the work built from the founder’s side of the desk.

CONTINUE TO VENTURES

02 · FOUNDER RECORD

Ventures

BUILT, TESTED, STILL MOVING

Work made from the other side of the process: a marketplace, a room for first songs, and the products and experiments that taught the systems how to run.

LIVE NOW Khench Founder OPEN THE LIVE RECORD

THE FOUNDER RUN Two dated, two not yet

Khench Current Visit ↗

Founder

2024 → NOW 2 YRS

Industry: Marketplace · Local Services
Responsibility: Run a live reverse-auction marketplace for local services across the GTA.
Scope: GTA · 4 service verticals · web + iOS + Android

Docker
Stripe

TypeScript
Next.js
Expo
Node.js

Prisma
PostgreSQL
Redis

OPEN THE FULL RECORD

Scale: Greater Toronto Area · 4 service verticals
Scope: Reverse-auction marketplace: customers post, providers bid down
Operations: 15-minute default bidding window · snow removal · towing · lawn care · car repair
Systems: Web · iOS · Android
Controls: $0 customer fees · 12 / 10 / 8% provider commission

Open for beta testing on web, iOS and Android: real auctions running against real jobs, ahead of the public launch.

JamSession Visit ↗

Founder

OPENING SOON

Industry: Hospitality · Music Studio
Responsibility: Open a guided 90-minute music studio experience in Toronto.
Scope: Guitar · drums · piano · zero experience required

NGINX

Vue.js

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Scale: Purpose-bought Toronto basement studio
Scope: 90-minute guided session · guitar · drums · piano · no experience required
Resources: Left-handed guitars · in-session video capture
Controls: $69.99 Solo Star · $199.99 Rock Band, up to 4

JamSession opens soon in Toronto: a basement studio built around one idea. Walk in with zero experience, spend ninety guided minutes on guitar, drums or piano, and leave with a video of yourself playing a real song.

It exists because the founder learned guitar on a right-handed instrument strung upside down for a left-handed player: nobody nearby sold the left-handed kind, so he adapted the guitar instead of waiting.

JamSession is the other side of that: instead of asking people to adapt to the instrument, ninety guided minutes gets them to a finished song regardless of where they started.

StudiousTech

Founder

2014 → 16 3 YRS

Industry: Retail · Campus Commerce
Responsibility: Ran flat-rate consumer electronics retail across five GTA campuses.
Scope: 5 campuses · $5 flat per item

HTML
CSS

Photoshop
Excel

Outcome 1 exit

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Operations sold as a going concern, the first payroll and the first exit.

Scale: 5 GTA campuses: UTM · Sheridan Hazel · Humber North · Humber Lakeshore · York
Scope: Campus consumer electronics · $5 flat, every item
Resources: Stock held in-house · brand ambassadors on consignment
Operations: Hand-delivered on campus · zero dropshipping

Outcomes

1 exit operations sold as a going concern

StudiousTech ran 2014 to 2016 on the simplest model available: one price, five dollars, every item.

It existed because of what it refused to be: the easy play was dropshipping, listing a product and making the customer wait weeks for someone else's stock. He wanted the opposite, real stock held locally and handed over in person on campus.

Brand ambassadors sold on consignment right where the customers already were: a local Amazon for campuses, delivery measured in minutes, not weeks.

It was profitable, and the operations were sold. First payroll, first exit, and the conviction that owning the fulfilment is what separates a business from a middleman.

BuzRat Motorcycles

Lead Engineer

THE FIRST ONE

Industry: Manufacturing · Custom Vehicles
Responsibility: Led engineering on customised motorised-bicycle builds.
Scope: 100+ machines built to order

HTML
CSS

Photoshop
Excel

Built 100+ machines

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Well over a hundred customised bicycles built: engine kits fitted to cruiser frames by hand and sold as finished machines.

Scale: 100+ custom machines built
Scope: Motorised bicycle builds · repair · engineering services
Resources: Co-run with a partner · engineering lead
Operations: Engine kits fitted to cruiser frames by hand, sold as finished machines

Outcomes

100+ machines built to order

BuzRat was a two-hander: a co-project with a friend, with Salik as the lead engineer on the builds.

Alongside the builds, the same shop ran repair and engineering services on the same class of machine.

It predates everything else here, and it is where the habit starts: own the making, not the middle.

Toolkit & credentials

Current focus: operational efficiency and cost reduction, financial clarity and risk mitigation for senior leadership, and AI/ML methods brought into forecasting accuracy.

LANGUAGES

Python backend services, data pipelines, automation
TypeScript typed application code, end to end
JavaScript browser behaviour and build tooling
SQL querying, joins and reconciliation
HTML semantic structure behind every page
CSS layout, motion and theming, incl. Sass
Bash deploy, provisioning and ops scripting
VBA business-managed applications inside Excel

FINANCE SYSTEMS

SAP report generation, scripted end to end
Advanced Excel self-calculating models and reconciliation
Power BI dashboards fed in near real time
RPA hands-off execution of repeat processes

PLATFORM & INFRASTRUCTURE

SELF-HOSTED, IN PRODUCTION

Docker every service containerised, composed as a stack
Linux the servers all of it runs on
nginx static serving and request routing
Traefik reverse proxy and TLS routing by label
Cloudflare tunnels, DNS and edge caching
PostgreSQL application, auth and audit data
Redis sessions, caches and job queues
GitHub Actions push-to-main builds and deploys
Google Cloud hosted compute and managed APIs
Google Apps Script automation inside Sheets and Gmail
WireGuard private access to the network from anywhere
Grafana dashboards and alerting on live services
n8n workflow automation between services

BUILD

Astro static sites that ship almost no JavaScript
React interactive application interfaces
Vite dev server and production bundling
Node.js the runtime behind the build tooling
FastAPI the Python API layer, typed and documented
Git version control and release history

AI

DAILY, IN THE BUILD LOOP

Claude agentic coding, review and automation
Codex second-opinion review passes on every change
Gemini research and long-context analysis

STANDARDS

FUNDAMENTALS

IFRS international
GAAP US
ASPE Canadian private enterprise
CAS auditing

CREDENTIALS

Bachelor of Commerce, Accounting Humber College
CPA-tracked accounting designation in progress

always

Available for the interesting problems automation strategy, finance systems, and the processes nobody has had time to fix

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